Privacy Policy

When you book a consultation or send the contact form, we collect your name, phone number, the services you select and anything else you enter (email, business name, details), and pass it to our team over LINE so we can get back to you.

When you message our Page, we receive your Page-Scoped ID, first name, last name, profile picture and the messages you send. We use this to answer questions about our services, understand your needs and hand the conversation to our team. Messages may be answered by an automated bot, which sends the conversation to an artificial intelligence provider for processing, and our team may receive a summary of the conversation over LINE. When you comment on one of our Page posts, we receive your user ID and the comment text, and the bot may reply publicly after sending that text to the same artificial intelligence provider. Our connection to Meta is also used to publish posts on our own Page, which does not use information about people who message us.

We use this information only to get back to you and arrange a conversation about our services. We never sell it or share it with others for marketing.

The site uses cookies that are essential for it to work. You can choose separately whether to allow Google Analytics to measure usage and Meta Pixel to measure and show ads on Facebook and Instagram. If you allow Meta Pixel, Meta receives the URLs of pages you view, including URL parameters and the referring page, form submissions or contact clicks, and identifiers from cookies or your browser, which may be processed outside Thailand. We do not send your name, phone number or form messages to Meta through the Pixel. You can change your choice from the "Cookie settings" link in the footer.

We keep contact details only as long as needed to respond and provide our services, then delete them.

You may request access to, correction of, or deletion of your data, or withdraw consent, under Thailand's Personal Data Protection Act B.E. 2562 by contacting [email protected].

To have your data deleted, including data from Facebook Messenger, email [email protected] with the subject "Data deletion request" and the Facebook account name you used to message our Page, or send the request through our Page on Messenger. We will verify your identity where necessary, delete the data and confirm the result, except for data we are legally required to keep.